SVP, Customer Services
Georgeann started her career with ICE Mortgage Technology™ in 2010, and currently serves as Senior Vice President of Technical and Education Services. Throughout her tenure at ICE Mortgage Technology, Georgeann has been instrumental in leading and driving the execution of the Technical and Education Services teams. In 2010, Georgeann’s team had approximately 20 agents, and today her organization has grown to more than 230 Technical Support and Education professionals, supporting more than 3,000+ customers by delivering a full spectrum of Technical Services, Education, Certifications, and Customer Success programs. Her approach to customer success has been recognized across the mortgage and technology industries, and she has been named to HousingWire’s 2016 Women of Influence List, Top 100 Mortgage Professional America, and HDI Pinnacle of Excellence Award. Prior to joining ICE Mortgage Technology, Georgeann held leadership roles at Remedy, BMC Software, and Informix. Georgeann holds a BA in Business Administration from Cal State East Bay.