Order and track servicing products through secure, reliable automation
Servicing Order automates and centralizes the process of ordering servicing products from third-party providers. Fully integrated with the ICE Bankruptcy and Foreclosure solutions, Servicing Order functions as the bridge between servicers and their approved providers for the ordering, tracking and fulfillment of servicing products.
GET STARTEDTitle and valuation orders made simple
Servicing Order can significantly reduce manual work and lower the risk of human error in the product ordering process.
Why Servicing Order?
Servicing Order helps servicers collaborate more easily with their approved providers using an array of features including:
- Order initiation based on defined triggers
- Product selection based on loan conditions
- Duplicate order prevention
- Percentage-based provider allocation for improved load balance
- Robust order tracking capabilities for order visibility and exception handling
- Document storage repository using ICE Servicing Vault
Support compliance with investor rules and servicing agreements
Investors look closely not only at the products that a servicer orders, but how frequently those products are ordered. If the wrong provider is selected, or if a product is ordered outside of a proper time frame, some investors may require that the servicer absorb the expense.
Servicing Order’s configurable rules engine helps track that the correct product type is selected, and that the product is ordered within the required time frame to help satisfy investor requirements and reduce costs.
Plus, Servicing Order’s data updates directly within the MSP® loan servicing system to help keep orders consolidated on a single platform.
MSP® loan servicing system
MSP, ICE’s best-in-class loan servicing software, has set the industry standard and is unmatched, due to a strong focus on regulatory compliance and risk, protection of borrower-owned data, decades of proven performance and our commitment to continuous innovation. MSP offers servicers of all sizes the ability to tackle today’s most pressing business challenges.