Identify available assistance options to help struggling homeowners
The Loss Mitigation solution delivers the tools your agents need to help homeowners facing financial hardship. The feature-rich, web-based solution supports industry-standard retention and liquidation workouts, as well as proprietary forbearance and modification programs. This comprehensive solution can help your servicing operations streamline processes, simplify decisioning and reduce risk throughout the loss mitigation experience.
GET STARTEDFeature-rich, web-based solution supporting industry-standard retention and liquidation workouts
Loss Mitigation leverages advanced business rules to guide agents throughout the process with an intuitive user interface. Rules-driven activity tracking provides built-in quality controls and validation points to help agents reduce risk and manage customer information.
Additional options for working with homeowners in loss mitigation
Strong home equity cushions can open additional options for servicers to explore with homeowners who are in loss mitigation, such as salvaging earned equity with a traditional home sale rather than going through foreclosure. Those equity cushions can also provide homeowners incentive to work with their servicers to return to making mortgage payments.
With the ICE Servicing Digital solution, customers can initiate the loss mitigation process through an advanced self-service prompt and proactively seek help during difficult times.
SERVICING DIGITAL
Pairs homeowners navigating hardship with eligible loss mitigation programs
With Loss Mitigation, your servicing operations benefit from API integrations with Fannie Mae (SMDU) and Freddie Mac (Resolve), to help automate GSE decision and settlement steps. Plus, the solution helps you serve homeowners facing financial hardship more effectively with a decisioning engine that aims to help you uncover assistance options early in the process.
Additionally, Loss Mitigation includes integration with electronic signature, document delivery and tracking capabilities and more.
Why Loss Mitigation?
Loss Mitigation helps servicers support a wide range of workout, retention and liquidation options, including:
- Repayment plans
- Short sales
- Forbearance plans
- Deeds-in-lieu
- Loan modifications
- Partial claims